As the Executive Director at Sterling Heights, my essential duties include operational and budget planning, delivery of all residential services, regulatory compliance, occupancy levels as well as resident satisfaction. I have worked as a Caregiver, Medtech, and Resident Care and Wellness Director assistant, helping in every way I can. I enjoy helping to make Sterling Heights the best place to call home in the Owens Valley.
As the business office manager at Sterling Heights, I have the privilege of upholding the policies and procedures for our residents and their families. I also manage the day to day accounts, receivables/payables, payroll and human resources for our terrific staff. I take a great deal of pride in helping others.
As the Concierge/Marketing Director, Vanessa handles the front desk and admissions which includes answering the phones, greeting our visitors, organizing the lobby, assisting the other departments and providing tours along with move-in information. She has been working here for a couple of years now and always has a smile on her face and a hand that’s willing to help. She’s worked here in housekeeping, moved up to housekeeping director, and continues to grow in her current position while she learns even more about our residents and our community.
I bring decades of experience in the Assisted Living field in Sterling Heights. I oversee the daily exercise classes and make everyday fun and exciting. I plan community events, take the residents out for lunches and weekly scenic rides in our beautiful Owens Valley among many other activities. I have a big heart and am always willing to create a good time for all to have.
I am in charge of Sterling Heights transportation. I pride myself on getting each and every resident to their appointments in a timely manner. I am also backup for our maintenance department and for our caregiving department.
As the Wellness Director, Nicol oversees our care-staff as well as the residents’ care plans and medication management. She works closely with the residents daily to get to know them and to be sure that they’re as comfortable in their health as they can be. She’s fairly new to this position, but the residents definitely bring her joy through this journey!
As Dietary Director, Angel oversees the kitchen staff and handles the administration portion of this department such as placing orders and making the weekly menus and schedules. He’s worked here as a server since 2016 and is very mindful of the residents’ restrictions and likes/dislikes which the residents appreciate daily!