As the Executive Director at Sterling Heights, my essential duties include operational and budget planning, delivery of all residential services, regulatory compliance, occupancy levels as well as resident satisfaction. My door is always open and know that I am here to answer any questions you have.
As the Concierge/Marketing Director, Vanessa handles the front desk and admissions which includes answering the phones, greeting our visitors, organizing the lobby, assisting the other departments and providing tours along with move-in information. She has been working here for a couple of years now and always has a smile on her face and a hand that’s willing to help. She’s worked here in housekeeping, moved up to housekeeping director, and continues to grow in her current position while she learns even more about our residents and our community.
I bring decades of experience in the Assisted Living field in Sterling Heights. I oversee the daily exercise classes and make everyday fun and exciting. I plan community events, take the residents out for lunches and weekly scenic rides in our beautiful Owens Valley among many other activities. I have a big heart and am always willing to create a good time for all to have.
I am in charge of Sterling Heights transportation. I pride myself on getting each and every resident to their appointments in a timely manner. I am also backup for our maintenance department and for our caregiving department.