As the Executive Director at Sterling Heights, my essential duties include operational and budget planning, delivery of all residential services, regulatory compliance, occupancy levels as well as resident satisfaction. I have worked as a Caregiver, Medtech, and Resident Care and Wellness Director assistant, helping in every way I can. I enjoy helping to make Sterling Heights the best place to call home in the Owens Valley.
As the business office manager for Sterling Heights, I have the privilege of upholding the policies and procedures for our residents and their families. I also manage the day to day accounts, receivables/payables, payroll and human resources for our terrific staff. I take a great deal of pride in helping others. I have an extensive background of 20 years in customer service. I joined the Sterling Heights team August of 2017 when I relocated to Bishop from Southern California.
As the wellness director, I’m responsible for the upkeep of our residents’ health care plans, insurance, doctor appointments/inquiries, as well as my team of Med Techs. I also keep the workplace up-to-date with health codes. I’ve been very involved in my residents’ lives through my years here and I thoroughly enjoy it.
As the resident care director, I oversee all of our caregivers and make sure that our residents get the exact care needed per individual. Overall, I’m here to make sure our residents have a smooth and comfortable day every day. I’ve been with the company for a few years now and I’m glad to be here and interact with our residents.
As the Dietary Director, I am in charge of overseeing the entire kitchen and maintaining a fun and well balanced dietary plan for our residents. I’ve worked for the company for a few years now as Caregiver, Med Tech, and even tried Transportation, but I’ve found my calling in the kitchen where I can make everyone happy and full.
I bring decades of experience in the Assisted Living field in Sterling Heights. I oversee the daily exercise classes and make everyday fun and exciting. I plan community events, take the residents out for lunches and weekly scenic rides in our beautiful Owens Valley among many other activities. I have a big heart and am always willing to create a good time for all to have.
I am in charge of Sterling Heights transportation. I pride myself on getting each and every resident to their appointments in a timely manner. I am also backup for our maintenance department and for our caregiving department.
As the Housekeeping Director, I train the housekeeping staff in proper procedures to follow and handle administrative tasks such as making the staff work schedules, ordering cleaning supplies, and managing the housekeeping budget. I just started working with this company in 2017 but so far it’s been great to grow in my career and be able to visit with the residents.
As the Maintenance Director, I am responsible for keeping the exterior of the building intact and making sure everything inside of the building is taken care of as well. I’m new to the company, however, it’s been great so far and I’m enjoying being able to work with the residents and continue growing in my career.
As a concierge, I perform the tasks needed to organize the front office which includes greeting people, answering phones, giving appropriate information to visitors and residents and assist the other Department Heads with community needs. As a marketing representative, I have the responsibility of informing newcomers and potential residents about the assisted living community.